[EXPOSED] Six Figure Blogger Screws Up, Tells All

Today, I’m going to tell you how I screwed up.

In the process, I’m going to divulge some very fundamental marketing concepts that, if you apply, will save you a lot of hassle in the future.

The “screw up” has to do with my Inner Circle program. It is a tale of not listening, of ASSumption (caps intended ;) ), and going down the wrong road. Let’s jump right in…

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?The Story

I set up the Inner Circle a few months ago, right here on this very blog, and powered by Wishlist Member. The plan was to add a premium level of content to this blog (mistake #1) and increased access to me. So, I set it up.

I wrote a very simple sales page for it, and spent the better part of a day creating a fancy video for it. I set it up with 1ShoppingCart, and made it all live on my blog.

Now, if you look at what I was offering, it was essentially:

  • Premium articles on this blog.
  • Premium videos on this blog.
  • Regular member webinars.
  • A rolodex.
  • Blog evaluations.
  • Oh, I’m probably forgetting something, too. :)

The point is, it was alot.

Despite all of that, very few people signed up for it.

Yes, my friends, even those of use who “know what we’re doing” mess up. Thing is, I’ll actually tell you about it. :)

Where I Went Wrong

In short, I got clumsy. The marketing that SHOULD have been done for this isn’t anything I didn’t know. I just didn’t do it. I assumed people would just go for it.

The problem with my offer is outlined by one of those most common questions I got privately about it. Namely, “How is this different than what you do on your blog, or inside Blog Masters Club?”

The other problem is that I DIDN’T LISTEN. With bloggers, one of the biggest stumbling blocks is overwhelm and information overload. Bloggers are being pulled in multiple directions at once by many different blogs talking about blogging.

…. And I then came into this scene, with yet another offer, with yet MORE articles, with yet MORE videos. I was simply adding to the overwhelm. And to top it off, I made it hard to find and differentiate because it was all mixed in with my regular blog posts on this blog.

See, my intention (which, again, was an ASSumption) was that, by seeing these premium articles on this blog, being interested but not able to view them, that it would act as marketing for the program and invite signups.

I was wrong on so many levels.

Very Important Marketing Lessons Below :-)

Once I got my head out of my ASSumption, I started to really look at what I had done.

In marketing, there is what’s called a “hook”. The hook is the concept or phrase which defines your offer in the marketplace. It should be memorable, but define your product. As an example, when Apple first released the Ipod, their hook was “1,000 songs in your pocket”. That is an AWESOME hook. It is short, memorable, and clearly defines the benefit of the Ipod.

With the Inner Circle, I had no hook whatsoever. I had packed too much into the offer so it wasn’t clearly defined.

I mean, let me really ask you…. do you really WANT more articles from me that you need to pay for? Do you feel as if you’re not getting enough blog posts across the Internet to help you with your blogging? Not only that, but my marketing tactic of having private blog posts on this blog had completely backfired. It just made it MORE clear that I was offering plenty of stuff for free on this blog and there wasn’t any reason to join the Inner Circle.

With the way I had set this up, it is like trying to charge money for salt water when you’re in the middle of the frickin ocean.

I had completely failed to have a clear unique selling proposition.

I would have known this if I didn’t ASSume. Basically, instead of creating what my market wants, I created what I thought you needed and tried to shove it at you.

Before I tell you how I’m fixing this, let me summarize the lessons here:

  • Don’t necessarily just create the product you think is cool. Create the product your market asks for.
  • Make the offer concrete, with clearly spelled out benefits.
  • Define your “hook”. What makes your offer unique? And how can you express that offer in a memorable way?
  • Keep the offer simple so that it CAN be clearly defined. Don’t throw the kitchen sink in there, because it makes it too difficult to spell out. You actually make the marketing worse, and the product less useful, when you try to pack EVERYTHING into it.
  • Run surveys, with open-ended questions designed to pull an emotional response. A lot more could be said about this (and I’ll do so in an Inner Circle workshop), but the feedback and emotional language used by your audience can help you define the offer later.

Meet the NEW Inner Circle

I am currently in the middle of a complete re-model of the Inner Circle. For example, when you go sign up for it, you’ll see that the templates are VERY basic right now. This has to do with my recent abandonment of Wishlist Member. My designer and I will be tackling the design of everything soon. :)

More importantly, I’m re-defining the offer. I’m making it simpler. I’m making it more about being true to the words “Inner Circle”.

My job isn’t to make you MORE overwhelmed. It is to help you DEMOLISH that overwhelm and actually get things done. My job is to help you filter through the noise. My job is to help you alleviate the fear of going it alone and of failing at what you’re doing because you have no help.

The Inner Circle, from here on out, is going to be focused on workshops. Live webinars, with full recordings going into the members area. It is a true group coaching experience. Actually, more of a MASTERMIND experience with me.

Which means, of course, no more premium articles or videos. Well, I won’t say never… the truth is I’ll probably do some of that, too. But, it won’t be part of my official offer. Why? It isn’t unique! On the flip side, there is only ONE me. And the general blog audience isn’t able to interact with me beyond the blog itself. My Inner Circle can and will be interacting with me.

Just last night, in an Inner Circle Q&A workshop, I opened up the mic to one of my members (Alex) and we talked about some interesting things to get more reaction out of his email list. All the other members on the call were able to listen to our conversation. You just don’t get that level of interaction on this blog. And, see, that’s a unique offer. :)

Also, the Inner Circle is now getting a completely different section of this site for the private content. It will no longer be all mixed in with this blog. That only makes it hard to find, but introduces further technical issues that give me headaches. :)

Click Here To View The REVISED offer for Inner Circle.

How Can YOU Apply My Lesson To Your Marketing?

Before you launch something to your audience (even if just a free ebook), do the following:

  1. Survey them. Find out what they need/want, and extract emotional language from them using strategically phrased questions. (I’ll go more into this in my next Inner Circle workshop.)
  2. Analyze the survey feedback, look for common “buttons”.
  3. Structure or modify your offer to make it fit those “buttons” and what your market has asked for.
  4. Devise, then, a unique selling proposition and a “hook”. How are you going to define your offer in a simple way, that communicates to your audience in the way they would communicate it to themselves?
  5. Launch it.

It is all about listening.

Remember, making money as a blogger isn’t about simply broadcasting. It is about listening, too. Only by listening to your audience can you then turn around and produce exactly what they need/want, provide them awesome value, and have them reward you with their attention and, maybe, money.

It is really SO simple, when you get right down to it.

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  • http://www.mikeslife.org Mike CJ

    Such a good post, on so many levels. Kudos for turning a blip into a new opportunity and sharing the learning.

  • joe

    Refreshing to hear the gurus make mistakes as well good post. Just a small complaint, every time I open one of your articles I keep getting pop up for 6 figure free book…can it be set that if I have received already..pop up won’t keep…well….popping up!!!

    Thanks. appreciate the behind the scenes look..

  • http://davidrisley.com David Risley

    Yeah, I apparently just got a new version of that plug-in to hopefully alleviate that issue. So, will try it. Keep in mind, though, that there is no way to tie in your list subscription to the form. It is just cookie-based. If you ever clear your browser cookies, you’ll see it again.

  • http://www.therealtimjones.com Tim_Jones

    Great post, David. We learn the most from the mistakes we make and you’ve shared a tremendous lesson with your readers, while humbling yourself in the process. Definitely not something most “probloggers” are willing to do. Way to set yourself above the rest.

  • http://www.tonyclingan.com Tony

    Good of you to be honest and in doing so showing us another important lesson

    The more I listen to the Six Figure Blogger, the more I get out of it and I’m sure that like many people I’m thinking hard about the who are you post, it’s certainly made me think of how to be more clear in my market

    PS where did you pop up come from? thanks Tony

  • Eric

    I’m with Mike there. You figured some things out and turned it all around for an opportunity to teach others what you realized yourself.

    Very good post.

  • Blake

    I’ve made similar mistakes & like to sum it up this way to friends: Wishful thinking is not a viable business plan. :)

  • Suzanne

    Brilliant way to relaunch Inner Circle! Who can resist learning from someone else’s mistakes? Meanwhile, you combine lessons learned with a pitch for the revamped Inner Circle. Nicely done.

  • http://www.fix-it-blog.com Monte

    Hi Dave,

    As a member of the IC I miss your webinars because to the time differance, 9 PM EST is too early (or too late) for me, 5 PM MST. (My Misses is just getting home from work, ect, ect) so am wondering if you are turning those in to video’s for the IC to view at a later time/date.

    That would be a nice historical side to your endevors. :)

    We all make ASSumptions, seeing the MIStake in the ASSumption and correcting it is the key.

  • http://keithbloemendaal.com Keith Bloemendaal

    I was a member of Inner circle for a couple months, and I did enjoy what I got out of it but I felt the same way… other than the critiques (which were really helpful), there just wasn’t much there for value.

    Glad to see you recognize the mistakes and are willing to admit where you went wrong, truly a learning experience for us all!

  • http://BlogAsReligion.com Barry ‘Baz’ Morris

    David,
    Kudos for sharing your foibles. It’s human and it’s good business, too.

  • http://www.coachtia.com Tia Sparkles

    Excellent advice and story! Thanks for sharing the bump in the road and showing how to coast over it with grace and savvy marketing.

  • http://davidrisley.com David Risley

    Absolutely. Every workshop is recorded and posted to the Inner Circle portal.

  • http://makeeasycashwebinar.com Rick Byrd

    David:

    I really appreciate you sharing this infromation. It shows me a couple of things. First, you are open enough with everyone to admit your screw-ups. Second, you use those screw-ups as a teaching point to help others. Lastly, you recoginized your screw-p and then when about analyzing what happened and then moved to fix it. Many people would have such a big head that they would not fix the problems.

    I really enjoy your blog and learned much from you.

    Thanks so much!

    - Rick

  • http://www.clickbankproductreviewblog.com Seanmatthews

    Hi David,

    Excellent post with some great marketing advice. Sometimes the advice we need to hear comes from the mistakes we’ve made. I’ve also thought about joining the circle just for the blog evaluations, but the offer just never clarified things for me. Plus, the idea of searching for new content on the blog never worked for me. I think the inner circle stand alone from this blog will work well and looking forward to see how you improve upon the salesmanship of the inner circle and the content offered.

    Sean Matthews

  • http://davidrisley.com David Risley

    Thanks, man. It does work well. Every other membership site I’ve done was a “walled garden” setup, and it is so much easier to use (and create) than everything being mashed up in one place.

    … and since I’ve already made that shift with Inner Circle, now the things I have already created are much easier to find.

  • http://davidrisley.com David Risley

    Thanks, Rick. :-)

  • http://www.newbizblogger.com Michele @ NewBizBlogger

    Bravo!!! I give you props for not only taking ownership of your failure but expressing it to others and to coming up with a SOLUTION!

    Very powerful post David…one for the books. Really! And I learned something new today. I too am working on a product and had not defined my “hook”.

    Just did and I think it will make all the difference.

    Wishing you unbelievable success! Michele

  • http://www.newbizblogger.com Michele @ NewBizBlogger

    Bravo!!! I give you props for not only taking ownership of your failure but expressing it to others and to coming up with a SOLUTION!

    Very powerful post David…one for the books. Really! And I learned something new today. I too am working on a product and had not defined my “hook”.

    Just did and I think it will make all the difference.

    Wishing you unbelievable success! Michele

  • http://www.notaproblog.com Jordan Cooper

    David, you’re absolutely spot on with your assessment. You already know I value your business savvy & experience very highly, but you addressed the exact reason why I didn’t purchase your Inner Circle access. I’m already overloaded with great content as it is (here & elsewhere) that I’d essentially be paying $27 a month for content to limit my time even more from actually *implementing* things.

    Your new direction appeals to me much more so, because it’s a mastermind/coaching approach where for 3-4 hours per month, I could get access to very customized knowledge that would help my business specifically. The ability to spit unique variables of my own businesses and receive a quality assessment & thoughts on strategic initiatives from you is worth much more than a cookie-cutter “how to do X” video no matter how great it is – especially when consuming this content takes away a lot of time from me actually working on things.

    Although you claim to have “screwed up”, I’m glad you did. You’ll likely be seeing me inside your Inner Circle very soon. :-)

  • carlen

    Excellent stuff, David… stuff that we need to remind ourselves every time we go public with free or paid stuff. Never take for granted, never assume.

    btw… thanks for the reminder. I just swiped Apple’s hook to adapt to my own product coming out soon.

  • http://www.tonyteegarden.com Tony Teegarden

    I really like how you spun this around. You gained some serious social currency with me my friend. I’m glad I’m associated with someone who says it like it is, even when it doesn’t make themselves all squeaky clean :-)

  • YouAreNotAGuru

    You forgot one thing about why no one signed up. No one cares. There are tons of “gurus” just like you on the Net. There are no secrets that you guys hold. It’s all out there for free just figure out where to look.

  • http://twitter.com/andrewpprice Andrew P Price

    Wow big hero! Kicking someone whilst there down doesn’t take any skill or character.
    Putting everything on the line, failling and then admitting it, does.

    Get over yourself.

  • http://bmmo-tadonku.blogspot.com/ Way2b20

    I learned something new today, TQ very much for sharing opportunity like this Dave.

  • http://davidrisley.com David Risley

    Kicking me while I’m down? Hehehe…. I’m not down. These kinds of things are normal in online business. Only difference is I’m telling you guys about it. :-)

  • http://davidrisley.com David Risley

    OK, Sherlock.

  • Luca Lazzari

    The web demolished secrecy: everything is accessible. And this is the problem: too much accessible information. One of the aspects of “guru”‘s job (I hate that word) should be, IMHO, to digest the ocean of info, filter it, and propose it in a clear way to the user. I think mister Risley is doing a great job in that direction.

  • http://www.stevescottsite.com Steve Scott

    Awesome post. Hearing of a blunder, and the reasons why is often actually more powerful than hearing about truimph’s. Sorry you had your, “screw up” but it was an awesome chance to learn for the rest of us. Thanks for sharing

  • http://www.internetgeeks.org Azad Shaikh

    ASSumption lol. thanks for sharing your experience with your launch. There are no mistake unless you learn something out of it. Just subscribed will be back soon.

  • http://twitter.com/HTMLCRAZY Mandeep

    Very nice of you to share your mistakes. Marketing is a very powerful tool. Also, I think it would have been best to show others how a membership on your blog is going to be different than other bloggers.

  • http://www.bloggingrevenue.net Eugene

    I really don’t understand why people go out of their way to post comments like this. This is the first post I’ve read on this blog and I thought it was very useful and will definitely read more. If you do not like something or don’t find it useful don’t read it.

    I think this is great stuff. Keep up the good job. I’ll be following.

  • http://FoolishAdventure.com Tim Conley

    David,

    You mention ditching wishlist. What membership management system are you using now?

    t

  • http://www.creativethirst.com Bobby Hewitt

    A Unique Selling Proposition, is key to selling but be careful of falling into the USP trap. A selling proposition means you should promote a benefit of your product that identifies you as being different from all your competitors. But just being different is not enough anymore in a world of so many products to persuade visitors to buy.

    Selling the value your product or service brings is more persuasive than simply benefits and features. This is the fundamental difference between a Unique Selling Proposition and a unique Value Proposition.

    A USP might be – Contains Dual Acting Stain Remover, To Get Tough Stains Out
    A UVP might be – Remove Tough Stains With Only 1 Wash

  • http://prosperouscoachblog.com Rhonda

    Thanks for sharing your screw up, David. You’ve made it easy to take this message away…
    Offer what your market wants. (Not what YOU think they need.)
    Make the benefits crystal clear.
    Have a hook.
    Keep the program simple.

    Coaches, are you listening?

  • Rhonda

    Want to do biz in a vacuum? Go ahead. Lots of us actually enjoy community.