Simple (But Often Overlooked) Way To Gather Testimonials (Even With Zero Products)

Social proof.

Those two words are often thrown around in marketing circles. The phrase was made popular by a book which pretty much every successful marketer has read - Influence: The Psychology of Persuasion, by Dr. Robert Cialdini.

Social proof simply means showing that the group is doing what you want your prospect to do. People like to follow a group because they instinctually think that if a lot of other people are doing something, it must be for a good reason. In marketing, one of the most popular ways to demonstrate social proof is through testimonials and people generally saying awesome things.

The thing is… what if you don’t have a long history of product offerings online? Perhaps you haven’t had anything which would get you any testimonails. So, when you bring your first product to market, you have no testimonials to demonstrate.

What do you do?

Get Social

First, realize that a testimonial doesn’t necessarily have to be directly about whatever it is you’re selling. It could simply be about YOU. Your prospect needs proof that you’re worthy of dealing with and worth listening to.

So, get testimonials about yourself. This is something you should ALWAYS be doing (and recording). Some places you can do that include:

  1. Twitter. Somebody says something awesome about you? If you’re helping people on Twitter, chances are you’re getting praises on there and you’re not doing anything about it.
  2. Facebook. What about people saying “off the cuff” awesome things about you on your Facebook wall?
  3. LinkedIn. Are you using the “Recommendation” feature on LinkedIn to get testimonials from people in your network?
  4. Blog Comments. Seriously.

For many of us, these “testimonials” are going by all the time and we don’t do anything about it. We might say “thanks”, but that’s it.

So, from now on, let’s be more strategic about it…

Record it And Flaunt It

From now on, when you see these things, you want to SAVE IT.

The simplest way to do that is a simple screen capture. You’ll get an image of it and you just drop it in a folder. If you have a virtual assistant, you could even have her routinely scan your social channels and blog comments for anything that could be used as a testimonial. Have her screen cap it and throw it in a shared Dropbox folder. (BTW, if you think I’m saying that because I’m going to have my VA do that… you’re correct. ;) )

I just recently became aware of a WordPress plug-in called Tweet-stimonials. It allows you to display your favorited tweets on your blog. So, when somebody says something awesome about you, just favorite the tweet and it can show up on your blog automatically.

Whether you have a VA do it or do it yourself, you should make a regular habit of, perhaps once per week, simply mining these communication channels for new social proof. These things are already happening…. why not use some of it in your marketing?

Then, what do you do? You can strategically use some of these things as social proof. Use it on your about page to show that people dig what you’re doing. Use them on your squeeze pages and opt-in pages. And, of course, use it on your sales pages.

Here’s a random example I just screen-capped:

Blog Masters Club testimonial

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  • http://trafficcoleman.com/blog/official-black-seo-guy/ Black Seo Guy

    People who love your content will leave great replies that ends up as testimonials if you know it or not. I get this a lot from facebook and my blog..this is awesome..

    “Black Seo Guy “Signing Off”

  • http://canadianfinanceblog.com Tom @ Canadian Finance Blog

    Great idea David, I know I’ve had a few good mentions and comments that I could go back and get a SnagIt of.

    Another similar option could be “best of” type lists. Other bloggers in my niche have included me in “blogs to watch” and “twitter accounts to follow” type post that I could grab the paragraph about me and even link the image back to those posts.

  • http://www.echonicola.com Echo

    Nice! So simple. Lately I’ve been seeing lots of facebook comment screenshots on top internet marketing squeeze pages too.

  • BoomBoom

    Speaking of Facebook comments, I noticed that below your “Like this post? Care to share?” text, you have a Twitter icon, but no Facebook “like” icon. In your code, the iframe tag is in place to reference Facebook, though its nested html is blank. I don’t know if this was by design, but I thought I’d give you a heads up. 

  • http://twitter.com/christiantjr Christian

    Tweetsimonials is a cool plugin. Really easy to configure. Good call on using LinkedIn also, testimonials are pretty easy to get when you just ask for them :-) Have fun in Vegas!

  • http://www.homestudiocorner.com Joe Gilder

    What about emails from customers? I’m guessing I should ask permission before using them?

  • http://www.echonicola.com Echo

    That’s a point. Would you need a written request? Or would you work it into the privacy policy?

  • http://www.riascollectables.com Ria Wallace

    This is a great idea David.  @Joe, I would think that it is always a safe policy to ask before we use.  Some people that send us emails do not always want to be made public about what they have said.  I usually send a survey with my orders and actually ask if I can use their testimonials.  That way, just in case, I am covered.

  • Lisa Squared

    I deal with reality TV stars and have received a few tweets that I have been wanting to put on the blog. Tweet-stimonials is the perfect solution. Thanks as always for the great tips!
     

  • http://www.thepadrino.com/ The Padrino

    I would do both to make sure