The subject of how to actually collect money online is one which often confuses people. In this guide, I'd like to hopefully simplify things.
You have many different options when it comes to how to process credit cards. In my view, they tend to fall within 3 different categories:
Paypal is easy to set up and work with. That said, some people out there are unfamiliar with Paypal and therefore don't trust it. This depends on your market. If you're dealing with customers who aren't really Internet-savvy, you may be scaring them with Paypal. Usually, I recommend Paypal be an option, but not the ONLY option.
If you're going to set up a membership site, Paypal can introduce difficulties. Many recurring payments are processed with Paypal. However, you have no real control of subscriptions, no ability to edit them. Not only that, Paypal has been known to proactively cancel subscriptions for internal reasons, leaving you and your customer wondering why the membership was mysteriously cancelled.
The third-party processors have their strengths. Clickbank is popular primarily for access to their affiliates and for the automation. If you want a massive army of affiliates without the hassle of paying them manually, Clickbank can be a real help. They are more expensive, however, and they'll charge you roughly 8% of gross sales.
The thing to keep in mind with 3rd-party processors is that you are essentially using THEIR merchant accounts. For that reason, they are touchy about anything that could potentially threaten their reputation. Generally, you won't have a problem with this unless you're doing something... weird. :-)
A direct merchant account is by FAR the most flexible way to go. You have total control of how you conduct your business (within reason, of course). You can use any shopping cart you want, any pricing you want. In my opinion, any REAL business online will have their own merchant accounts and have the ability to process cards directly.
A merchant account is essentially a line of credit for your business. This is because each credit card charge is actually a short-term risk for the merchant account provider. For this reason, you will go through an underwriting process in order to get a merchant account. The process is very similar to getting a loan at the bank, but easier.
The merchant account will be hooked up to your bank account for the purposes of deposit. You will also hook up with a payment gateway. The gateway is basically the in-between system which actually verifies and charges the credit card. Think of the payment gateway similarly to a card swipe terminal at any retail store.
Your shopping cart is a different component. To understand this, let's equate it to a standard retail store at the mall...
These 3 things are what is needed to process orders. The good news is that they are VERY easy to set up. Typically, when you get a merchant account, they will automatically set you up with a gateway. Authorize.net is, by far, the most popular gateway out there and pretty much all shopping carts work with it.
Not long ago, I did a live webinar with Kevin Parlin, from PowerPay. PowerPay is the provider of my own merchant account. They also happen to power the accounts of a LOT of well-known online businesses and marketers.
Here is the full presentation. FYI, there were a few audio issues in the recording, so I apologize for that in advance. However, there is some great information in this webinar.
NOTE: You can click the button in the lower right of the video to go full-screen.
Click Here to Apply For A PowerPay Merchant Account.
No Up-Front Costs or Contract.
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