Why Nobody Cares About Your Offer

You make an offer. You pack a lot into it. And… it flops. It just doesn’t seem to connect and nobody gives a crap.

What happened?

Well, the reasons could be many. Wrong target market, wrong positioning, not really addressing the real needs and wants of your audience.

But, today, I want to bring to your attention a simple concept called Maslow’s hierachy of needs. Here it is, in all of its triangular glory…

Maslow

It is a pyramid. The weight of the top parts of the pyramid rely on the foundation at the bottom. So, therefore, the most “core” needs are at the bottom.

The Point Is…

There are a couple of points I want to make about this:

  1. All these are core needs, built into everybody. The better you can make your offerings and marketing “jive” with these core needs, the easier it will be to sell.
  2. The further toward the bottom you can get, the easier it will be to sell.

If you market to the core wants, you’ll be in a higher-value business. If you can combine needs and wants, you’ve hit the jackpot.

So, you have an offer. Perhaps it is an ebook. Perhaps it is a bunch of videos and transcripts. And you’re wondering how you can equate your offer to any of these core needs.

The answer lies not on talking about WHAT the product is (i.e., how many pages, how many videos, etc.)…. but is found in talking about the benefits of the product to the life of the prospect. And, when you communicate those benefits, you want them to jive with the core values on the pyramid above.

Is this making sense? :)

Examples of Applying This

Think of the typical “make money online” product. What does making money really mean? Is money really a core need?

Suprisingly, no, it isn’t. However, money is a direct way to procure so many different things on this pyramid and it jives right in with the bottom level of this hierachy. After all, you need money to buy food and water. You need it to provide safety and security for your friends and family. It can help raise your reputation in the eyes of your peers, thereby raising your self-esteem and getting you respect from others. It is ALL right there on the pyramid. And that’s why “make money online” is such a huge market.

Anything designed to help you get laid…. good market because we all have a need for sex and love. So, dating and anything surrounding that, is huge.

Insurance, financial security, health… all these are big markets because they jive with the lower ends of the pyramid of needs.

OK, What About Something “Normal”?

So, what about a “normal” product you might offer from your blog? :) The answer lies in the question: How can you equate the benefits of your product with the hierchy of needs?

Let’s take the example of an ebook with “do it yourself” computer stuff in it… you know, since I’m a long-time tech blogger. :) What are the benefits of an ebook which shows you how to fix/upgrade your own computer?

The stuff in the “Esteem” layer of the pyramid would be huge. The self-esteem of having fixed it yourself, the confidence in knowing you can do it, the respect of your friends because YOU know how to do this geeky stuff and they don’t. This can increase their sense of belonging.

If we push it down to the “safety” level, you can equate this DIY computer stuff with their sense of security, knowing they won’t get screwed by techs out to take their money, being able to safeguard their family against the potential data theft of having to turn your computer over to a hired technician.

Are you seeing how this works? How can you position the BENEFITS of your product offering with the CORE NEEDS of your prospect?

If you can’t do it, then you might have a flop on your hands.

Your Homework

This is a pretty core marketing concept, and if you just treat this blog post like any other post and never use it, it is your loss.

So, I encourage you… put it to use.

My computer example above…. that is pretty much the EXACT marketing angle I used to sell an ebook on building your own PC over on PCMech for years. It worked like crazy. If I had sat there and talked about the chapters in the ebooks, the number of steps, the fact that is has pictures in it…. I would have made only a FRACTION of the amount of money. I had to target the MINDSET of the people who’d be interested in building a PC.

So, take your products – or any that you plan to offer – and evaluate your marketing up against this pyramid. Is your marketing delving into their hiearchy of needs? Are you hitting them on an emotional level?

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  • http://www.behindthemixer.com Chris

    I’ve actually seen this used in a way that dissuaded me from buying / recommending a product.   On one of the sales pages, they put it like this “we get asked why we don’t sell this for a cheaper rate and to that we say, we have to feed and support all our families here at [xyz].”  Suddenly, the reader is burdened with two ideas;
    1. Buy from us so we can eat.
    2. What is the real dollar value this product?

    That being said, focus on benefits to the user. 

  • http://www.tonyteegarden.com Tony Teegarden

    Home run man. Love the share.

    I actually just started reading a book on Maslow’s study of MetaValues which goes much deeper into what drove the self actualizer (which was about 1% of the population back in his time). Maslow spent all of his former years studying the hell out of MetaValues and attempting to push the concept into the mainstream but received a ton of blowback from his colleagues . All of them thought he was nuts and that his hierarchy of needs was the peak of his work. Actually his MetaValues concept would have upset the economics already in place within the psychology field. Damn politics ;-)

    Unfortunately he died before he could get them acknowledged by the general public, even though he had amazing success implementing the work within organizations.

    That being said, the application of his hierarchy of needs to marketing is kick ass and ties in very well for me right now as I’m digging into his MetaValues work.

    Thanks a ton for this. Love it. 

  • http://internetmoneymap.com Mark Aylward

    David
    That’s a great visual aid for a familiar concept.  Sometimes the message hit’s home with just a different presentation
    Thanks
    Mark

  • http://davidrisley.com David Risley

    I doubt that guy was thinking about this pyramid when he said that. Sounds like he’s just a desperate marketer.

  • http://davidrisley.com David Risley

    Yeah. Well, I don’t take credit for the image. This image is all over the place, since I didn’t come up with this. Maslow did. :-)

  • http://www.diy-computer-repair.com Monte

    Hi David,

    You know I have been working on learning marketing for a long time. This is the first time I have read anything that actualy makes a connection.

    Thanks for the insight!

  • http://www.mactonweb.com/web-design-company-united-kingdom.html web design london

    Nice article.Thanks for sharing this great visual aid for a familiar concept.

  • Gangex

    nice article >>>> all in all , all is about knowing the need of the audience you are targetting

  • Frank98

    I like how David always writes from experience: in this case he has first hand knowledge of nobody caring about any of his offers because hardly anyone reads this blog!

  • Anonymous

    I just p a i d $21 for an i P a d 2-64GB and my boyfriend loves his Panasonîc Lumîx GF 1 Camera that we got for $38 there arriving tomorrow by UPS.I will never pay such expensive retail prices in stores again. Especially when I also sold a 40 inch LED TV to my boss for $657 which only cost me $62 to buy.
    Here is the website we use to get it all from BídsFírst.Com

  • http://www.mactonweb.com/ Web design London

     On one of the sales pages, they put it like this “we get asked why we don’t sell this for a cheaper rate and to that we say, we have to feed and support all our families here at [xyz].”